Frequently Asked Questions
About Himedi
Himedi is a medical tourism concierge that connects you with vetted hospitals and clinics in Korea for health checkups, aesthetics, dentistry, and vision care for your personalized medical itinerary.
Disclaimer: Himedi is not a medical provider and does not offer medical services or treatments directly. We act as a concierge and connector, helping individuals access top doctors, clinics, and hospitals - primarily in South Korea. All medical consultations, diagnoses, and procedures are carried out by licensed healthcare professionals.
We do not make any claims to cure, treat, or prevent any medical conditions. All health-related decisions should be made in consultation with qualified medical providers.
Himedi goes through a meticulous vetting process to ensure that only the best offerings make it into our recommendations. This thorough filtering ensures that our clients receive top-tier medical or cosmetic experiences from the most trusted providers in the community.
Himedi does NOT charge a fee to our customers, there is no additional payment required for you to inquire and communicate with us.
You only pay for the services you book from our partners.
Our listed price covers only the diagnostic exam. Any treatments or procedures that may be recommended after the exam are not included in this price. You will only pay for additional treatments if you decide to proceed.
Checkups
Hospitals and health screening centers in South Korea offer comprehensive health check-up programs. With over 30 screens, examinations use advanced medical equipment to detect any anomalies in your body.
Regular medical check-ups should be part of your personal care routine, ideally conducted once a year. This is especially important for men over 40 and women over 30.
These 3 to 4 hour tests can identify harmful symptoms early and ensure accurate diagnoses. The check-ups can also alert you to potential diseases or health issues and indicate if you have imbalances in your biometrics that can be corrected through diet and healthy habits.
Exam results can take up to 3 weeks. Results will be provided by email.
The journey with Himedi continues even after you have completed your treatment in Korea and returned to your home country.
We understand the importance of maintaining continuity in medical services, recognizing that it may not always be feasible for you to revisit Korea.
If you require the medication prescribed during your time in Korea, Himedi will ensure its delivery directly to your location. Additionally, you have the option to receive post-care services through telemedicine with the Korean specialist involved in your care.
If you would like to receive image files from any imaging tests, you may receive them via email upon request.
Please note the following for your visit:
- Have your passport ready for verification upon arrival.
- Be prepared to show your reservation number, received by email (if applicable).
You may access the full list of instructions on how to prepare for your full body check up sent directly to your email or access them here.
Please fast for at least 10 hours before the day (Including water, gum and cigarette etc.). Colonoscopies have different specific requirements for three days before, up to the day of the exam (see next block below).
Only for Women:
- Female patients may not be able to perform the following tests during menstruation; Colonoscopy, Urine test, Pap smear and HPV test (can be tested at a later date).
- If you are pregnant or breastfeeding, please let us know in advance.
- Mammograms can be performed during menstruation, but not if you were recently breastfeeding.
Please note the following for your visit:
- Have your passport ready for verification upon arrival.
- Be prepared to show your reservation number, received by email (if applicable).
You may access the full list of instructions on how to prepare for your full body check up sent directly to your email or access them here.
Please fast for at least 10 hours before the day (Including water, gum and cigarette etc.). Colonoscopies have different specific requirements for three days before, up to the day of the exam.
Colonoscopies are required to be completed at least 7 days before any flight. If you consent in advance, the doctor will remove any polyps found during the colonoscopy and air travel is restricted for at least 7 days due to the risk of bleeding and perforation.
Cost for polyp removal starts at 250,000 KRW, and additional fees may apply depending on the number of polyps discovered.
Medication Collection Information
Before the examination date, you must receive the bowel preparation medication for the colonoscopy. Kits will be made available to you approximately 3 days to 1 week before your appointment.
You can usually resume your normal activities right after your exam. If your exam involves sedation, you'll likely need a few hours to recover fully from the effects of the sedation. It's generally recommended to rest for the remainder of the day, avoid driving, and refrain from making important decisions.
Yes! You can get treatment on the same day as your diagnostic appointment and consultation. This actually applies to all of our services (does not apply for accommodation) unless we let you know otherwise. For treatments that need long-term planning or multiple sessions, we’ll let you know in advance so you can make an informed decision.
Absolutely. The decision to proceed with any treatment is entirely optional. Many clients come just for the diagnostic exam and the peace of mind it provides. You can always opt in for recommended procedures at a later date if you prefer.
Our business model is built around providing a thorough diagnostic exam before recommending any procedures. This ensures that any treatment you receive is truly necessary and appropriate. However, if you have a specific treatment in mind, you can submit a direct request and we’ll do our best to guide you.
Booking & Payment
We’ll guide you through the steps of your first visit, providing essential details on when to go, how to get there, and what to bring. Rest assured, we work with English-speaking staff at the clinics who will assist you during your appointment to ensure clear communication with your medical team.
We do not add tax to the cost of your exam.
Health checkups are tax-exempt services, therefore not eligible for a tax refund.
Disclaimer: Promotions cannot be combined with other offers unless explicitly specified or confirmed directly with the Himedi team.
At Himedi, we strive to provide exceptional service and flexibility to accommodate your needs. We understand that plans may change, and we have established the following refund policy to ensure a fair and transparent process:
- Full Refund: We offer a full refund for any cancellations made at least 7 days before your scheduled exam date. Please notify us in advance to qualify for this refund.
- Partial Refund: If you need to cancel within 7 days of your exam date, you will be eligible for a partial refund of 50% of your payment.
- No Refunds for No Shows: Unfortunately, no refunds will be issued for missed appointments without prior cancellation.
- Exam Date Changes: We do not charge any fees for changing your exam date as long as the new date is within 12 months from the initial scheduled exam. Please contact us to reschedule.
We are committed to ensuring your experience with Himedi is seamless and stress-free. Should you have any questions regarding our refund policy, please don't hesitate to reach out to us at himedi@himedi.com.
