Your Health, Your Journey
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Frequently Asked Questions
Himedi connects you to all medical services, from highly focused health screening packages to beauty.
With a team of over 100 professional medical interpreters, associations with over 50 accommodation providers, and partnerships with 5 mobility companies, we assist tens of thousands of international customers to conveniently utilize Korean healthcare.
We’ll guide you through the steps of your first visit, providing essential details on when to go, how to get there, and what to bring. Rest assured, we work with English-speaking staff at the clinics who will assist you during your appointment to ensure clear communication with your medical team.
Himedi does NOT charge a fee to our customers, there is no additional payment required for you to inquire and communicate with us.
You only pay for the services you book from our partners.
Hospitals and health screening centers in South Korea offer comprehensive health check-up programs. With over 30 screens, examinations use advanced medical equipment to detect any anomalies in your body.
Regular medical check-ups should be part of your personal care routine, ideally conducted once a year. This is especially important for men over 40 and women over 30.
These 3 to 4 hour tests can identify harmful symptoms early and ensure accurate diagnoses. The check-ups can also alert you to potential diseases or health issues and indicate if you have imbalances in your biometrics that can be corrected through diet and healthy habits.
At Himedi, we strive to provide exceptional service and flexibility to accommodate your needs. We understand that plans may change, and we have established the following refund policy to ensure a fair and transparent process:
- Full Refund: We offer a full refund for any cancellations made at least 7 days before your scheduled exam date. Please notify us in advance to qualify for this refund.
- Partial Refund: If you need to cancel within 7 days of your exam date, you will be eligible for a partial refund of 50% of your payment.
- No Refunds for No Shows: Unfortunately, no refunds will be issued for missed appointments without prior cancellation.
- Exam Date Changes: We do not charge any fees for changing your exam date as long as the new date is within 12 months from the initial scheduled exam. Please contact us to reschedule.
We are committed to ensuring your experience with Himedi is seamless and stress-free. Should you have any questions regarding our refund policy, please don't hesitate to reach out to us at himedi@himedi.com.
Korean Government Certified
